Privacy Policy

Effective Date: July 31, 2026

Welcome to Mackys Luxury.

At Mackys Luxury, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or make a purchase from us.

By using our website, you agree to the practices described in this Privacy Policy.


  1. INFORMATION WE COLLECT

When you visit or make a purchase from Mackys Luxury, we may collect the following information:

  • Full Name
  • Email Address
  • Phone Number
  • Billing Address
  • Shipping Address
  • Order Information
  • Purchase History

Payment Information

For your security, we do NOT store your debit or credit card details on our website.

All online payments are securely processed through trusted payment providers such as Paystack using industry-standard encryption.


  1. HOW WE USE YOUR INFORMATION

We use your information to:

  • Process and confirm your orders
  • Deliver purchased products
  • Provide customer support
  • Respond to enquiries
  • Improve our products and services
  • Prevent fraudulent activities
  • Send order notifications
  • Comply with legal obligations
  • Send promotional offers (only if you choose to receive them)

  1. COOKIES

Our website uses cookies to improve your browsing experience.

Cookies help us to:

  • Remember products in your shopping cart
  • Save your preferences
  • Improve website performance
  • Understand website traffic
  • Enhance your shopping experience

You can disable cookies through your browser settings at any time. However, some features of the website may not function properly.


  1. INFORMATION SHARING

We respect your privacy.

We do NOT sell, rent, or trade your personal information.

Your information may only be shared with trusted service providers who help us operate our business, including:

  • Payment processors
  • Delivery and logistics companies
  • Website hosting providers
  • Technical support providers

These providers only receive the information necessary to perform their services.


  1. DATA SECURITY

We take reasonable security measures to protect your personal information.

These include:

  • Secure SSL website encryption
  • Secure payment processing
  • Limited access to customer information
  • Regular website maintenance and security updates

Although we work hard to protect your information, no online transmission or storage system can be guaranteed to be completely secure.


  1. ORDER DELIVERY

To deliver your orders successfully, we may share your name, phone number and delivery address with our trusted logistics partners.

Only the information required for delivery will be shared.


  1. MARKETING COMMUNICATIONS

If you subscribe to our newsletter or promotional updates, we may occasionally send you:

  • New arrivals
  • Exclusive discounts
  • Product launches
  • Fashion updates
  • Special promotions

You may unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us directly.


  1. YOUR RIGHTS

You have the right to:

  • Request access to your personal information
  • Correct inaccurate information
  • Request deletion of your information where legally permitted
  • Withdraw marketing consent
  • Contact us regarding any privacy concerns

  1. THIRD-PARTY WEBSITES

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites.

We encourage you to review their individual privacy policies before providing any personal information.


  1. CHILDREN’S PRIVACY

Mackys Luxury does not knowingly collect personal information from children under the age of 13.

If you believe a child has provided personal information through our website, please contact us immediately so we can remove the information.


  1. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices.

Any updates will be published on this page together with the revised Effective Date.


  1. CONTACT US

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.

Mackys Luxury

Email: info@mackysluxury.com

Phone: +234 8100522311

Location: 23, Road Market Amuwo-Odofin Plaza shop F6, Festac Town, Lagos.


WooCommerce Privacy Notice

When you place an order through our website, we collect information necessary to process your purchase, arrange delivery, and provide customer support.

This may include your name, email address, phone number, billing and shipping address, and order history.

Payment information is processed securely by Paystack and is never stored on our website.

Order information may be retained for accounting, legal, tax, fraud prevention, and customer service purposes as required by applicable laws.


Thank you for trusting Mackys Luxury.

We are committed to providing a secure, safe, and enjoyable shopping experience while respecting and protecting your privacy.